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Conversations that feel human
Streaming speech-to-text, fast models and expressive ElevenLabs voices deliver replies in well under a second, with natural backchannelling and turn-taking.
A voice agent is only useful if callers forget they're talking to software. Our AI voice agents combine fast speech recognition, frontier language models and expressive voices so conversations flow naturally — with sub-second responses, interruptions handled gracefully and real actions taken mid-call, like booking an appointment or updating a CRM record.
We build agents for specific jobs: answering the phone after hours, qualifying inbound leads, booking and rescheduling, and outbound reminders. Each one is tuned to your scripts, voice and systems. You talk to a free working mockup of your agent first; the production build is fixed-price. Every call is recorded, transcribed and tagged with its outcome, so you can see exactly what the agent said and how it performed.
The problem
Long pauses, robotic voices and agents that can't handle an interruption make callers hang up. And a bot that can only talk — not book, look up or update anything — just moves the work to someone else.
Before / after
From a slow help-desk widget to an AI agent that answers every call and chat on the first ring.
Legacy help-desk chat → AI voice agent, live 24/7
Why it pays
Natural, low-latency AI voice agents that answer calls, book appointments and qualify leads — wired into your calendar and CRM.
Streaming speech-to-text, fast models and expressive ElevenLabs voices deliver replies in well under a second, with natural backchannelling and turn-taking.
Callers can cut in, change their mind or ask something off-script; the agent adapts instead of restarting its script.
Function calling lets the agent check availability, book or reschedule, create leads, look up orders and send SMS confirmations during the call.
Choose or clone a brand voice, define what the agent can and can't say, and set when it must hand over to a person.
We pick OpenAI, Claude or Gemini per task — or open models for private deployments — and swap them as better options ship.
How we deliver
Every engagement starts with a free working mockup, then a fixed-price build — no hourly drift, no surprises.
We pick one clear job for the agent, map the conversation paths and the systems it needs to read from and write to.
Phone a working prototype of your agent and test it with your team's toughest real-world calls.
We integrate calendars, CRM and SMS, tune the voice and latency, and stress-test interruptions and edge cases.
The agent goes live on a number, and we review recordings weekly at first to keep improving accuracy.
Spec sheet
Fixed scope, agreed up front. You own everything we deliver — code, models, assets and documentation.
Use cases
Patterns we build again and again — adapted to your data, your tools and your customers.
Books, reschedules and confirms appointments in your practice software and sends reminders that reduce no-shows.
Calls new leads within a minute of enquiry, qualifies budget and timeline, and books viewings with the right agent.
Takes bookings, answers questions about menus and hours, and handles changes while staff focus on guests.
Captures new-client details, screens for practice area and urgency, and schedules a consultation callback.
By industry
Same technology, tuned to each industry's software, call types and compliance rules.
An AI dental front desk that books new patients, refills cancelled slots, runs recalls and pages the on-call dentist for emergencies.
An AI patient line for clinics: scheduling, refill and referral intake, lab-call routing and after-hours escalation. No medical advice.
An AI answering service for HVAC and plumbing shops that triages emergencies, books onto your dispatch board and absorbs call surges.
A 24/7 AI receptionist for law firms: intake by practice area, conflict-check data capture and consultation booking. No legal advice.
An AI med spa receptionist that books consults, takes deposits by secure link, answers treatment FAQs and keeps clients rebooking on time.
Calls portal leads back in under a minute, qualifies buyers and sellers, books showings and logs every call to your real estate CRM.
Answers every restaurant call: reservations, waitlist, takeout orders into the POS and menu FAQs, so staff stay on the floor.
Service booking, status calls, sales leads and test drives handled by voice AI, with your BDC on the conversations that need a person.
Quote intake, policy service and claims routing by voice — the AI captures and routes, your licensed staff advise and bind.
24/7 maintenance intake with emergency triage, leasing calls and tour booking, logged straight into your property management software.
Models & tools
Model-agnostic by design: we pick per task and switch when something better ships.
Packages
Fixed price, quoted after a short scoping call — and only after you've seen the free mockup.
An agent for booking, lead qualification or after-hours answering.
1 production voice agent
A team of specialised agents with shared knowledge and handoffs between them.
Several coordinated agents
FAQ
Still curious? Ask AURA, or email us and a human replies within one business day.
They are AI systems that hold real phone conversations: they listen, understand, respond in a natural voice and take actions such as booking appointments or updating your CRM while the caller is on the line.
With streaming recognition, fast models and high-quality voices, responses typically arrive in under a second and callers can interrupt naturally. We let you test the mockup yourself before deciding.
We commonly build on Vapi and Twilio for telephony, ElevenLabs for voices, and OpenAI, Anthropic Claude or Google Gemini for reasoning. For private deployments we can use open models such as Llama.
Yes. Agents integrate with Google Calendar, Outlook, Calendly and many practice-management and booking systems to check availability and book in real time.
It says so honestly, offers to take a message or transfers the call to a person, depending on the rules you set. It is instructed never to guess on prices, policies or medical or legal matters.
Yes, with appropriate consent from the voice owner. Many clients choose a professional stock voice instead, which is faster to launch.
Yes. If you need routing, human escalation, QA and outbound programmes across many agents, see our AI call center solutions, which are built on the same voice technology.
Keep exploring
A complete AI-first contact center: every call answered 24/7, IVR replaced, humans for the hard cases, everything logged to your CRM.
AI that resolves routine tickets across web chat, email and WhatsApp inside your existing helpdesk, with clean human handoff.
Custom GPT, Claude or Gemini chatbots for websites and apps — on-brand, grounded in your content and able to take actions.
AI agents that screen CVs, answer candidates and book interviews inside your ATS — with recruiters making every final call.
Tell us the outcome you need. We build a working mockup of the render, workflow or agent — at zero cost — so you judge results, not pitch decks.