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Consultations booked while interest is high
The agent asks what the client is interested in, explains the consult process and books the right provider and room type in your scheduling system.
In an aesthetics practice, the person answering the phone is usually also checking clients in, selling packages and cleaning a treatment room. Calls about Botox pricing or a laser consult go unanswered, and those callers book with whichever clinic replies first. Our AI receptionist for med spas answers every call and text, books consultations and treatments into your calendar, and sends a secure payment link for deposits so no card number is ever read aloud.
The agent explains your services, memberships and packages in your brand's tone, sticks to general information on injectables, fillers and laser, and hands any medical question to your providers. It also keeps clients on schedule with rebooking reminders timed to each treatment. We work with Boulevard, Vagaro, Mangomint and Zenoti. You hear a free working mockup in your own voice and style first, and the build is fixed-price.
The problem
Aesthetic clients shop around, and they book where they get a fast, friendly answer. When the front desk is mid-checkout, calls go to voicemail, deposits never get collected, and regulars drift past their ideal rebooking window without a reminder.
Why it pays
An AI med spa receptionist that books consults, takes deposits by secure link, answers treatment FAQs and keeps clients rebooking on time.
The agent asks what the client is interested in, explains the consult process and books the right provider and room type in your scheduling system.
A secure payment link is texted during the call so clients pay the deposit themselves. The agent never asks for or repeats card details.
General information on Botox, fillers, laser, peels and body treatments comes from your approved content. Questions about suitability, side effects or medical history go to a licensed provider.
The agent describes membership tiers, package credits and current offers you've approved, and books follow-up sessions against a client's package.
Reminder texts and calls go out when each treatment is typically due again, so regulars stay on schedule without staff tracking dates.
If a call drops or comes in during a busy moment, the client gets a text within seconds offering to book by message.
How we deliver
Every engagement starts with a free working mockup, then a fixed-price build — no hourly drift, no surprises.
The agent answers in your spa's name and tone, notes that it is an AI assistant and checks whether the caller is a new or returning client.
It asks what the client wants to achieve, shares general treatment information and recommends a consultation where your policy requires one.
It books the provider and time in your scheduling system, then texts a secure link to pay the deposit while the client is still on the line.
Confirmation, intake forms and your pre-treatment instructions are sent by text and email.
Medical questions are passed to a provider with a summary; after the visit, the rebooking reminder is scheduled for that treatment.
Spec sheet
Fixed scope, agreed up front. You own everything we deliver — code, models, assets and documentation.
Use cases
Patterns we build again and again — adapted to your data, your tools and your customers.
Books consults and touch-ups, collects deposits by link and reminds clients when their next appointment is typically due.
Explains how treatment series work in general terms, books sessions at the right intervals and tracks package credits.
An aesthetic clinic answering service with one brand voice across every location, location-aware booking and reporting on calls, conversions and deposits by site.
Handles membership questions, books recurring visits and routes anything clinical to the medical director's team.
Also built for
Same technology, tuned to each industry's software, call types and compliance rules.
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Models & tools
Model-agnostic by design: we pick per task and switch when something better ships.
Packages
Fixed price, quoted after a short scoping call — and only after you've seen the free mockup.
AI answers every call and missed call, books consults and treatments and collects deposits by link.
Fewer lost enquiries and no-shows
Adds rebooking cadences, membership renewals and package follow-ups to the booking concierge.
Regulars stay on schedule
FAQ
Still curious? Ask AURA, or email us and a human replies within one business day.
It answers calls and texts, books consultations and treatments, sends secure deposit links, explains services, memberships and packages, texts back missed calls and sends rebooking reminders. Anything clinical is handed to your providers.
No. It shares general, provider-approved information such as how a consultation works or what a treatment is, and routes questions about suitability, side effects, medications or medical history to a licensed provider.
The agent texts a secure payment link from your processor and the client pays on their phone. It never asks for, hears or repeats a card number, which keeps card data out of recordings and transcripts.
Yes, we connect through each platform's API or a sync layer to read availability and create bookings. Available features vary by platform and plan, and we confirm them during the mockup. We are not an official partner of these vendors.
We write the scripts in your tone and choose a voice that suits your clientele, warm and unhurried or upbeat and quick. Replies typically arrive in under a second, and clients can ask for a team member at any time.
Many med spas handle health information, so we can set the stack up with HIPAA safeguards: vendors with BAAs, minimum-necessary data, encrypted recordings and role-based access. Whether HIPAA applies to your practice is a question for your compliance adviser; this is not legal advice.
You test a prototype tailored to your menu, then we agree a one-time setup fee for the build; telephony, SMS and AI usage are billed at cost. Most spas launch in two to three weeks.
You own every recording, message and client record. Some US states require all-party consent to record calls, so the agent can announce recording, and promotional texts or calls only go to clients who have given TCPA-compliant consent.
Keep exploring
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An AI dental front desk that books new patients, refills cancelled slots, runs recalls and pages the on-call dentist for emergencies.
An AI patient line for clinics: scheduling, refill and referral intake, lab-call routing and after-hours escalation. No medical advice.
Tell us the outcome you need. We build a working mockup of the render, workflow or agent — at zero cost — so you judge results, not pitch decks.